Novita nurtures ambition of every size and shape, for a career that grows with you, in a team that supports you.
Novita is South Australia’s most established provider of therapy, assistive technology, community programs and community living services for people with disabilities and we’re evolving every day.
Novita brings you the benefits of structure along with the freedom to grow within an environment that’s big, but personal. We equip you with the tools to thrive as the whole person you are, embracing whatever makes you tick, so you can reach your true potential. Our leaders remain by your side, respectful of your autonomy, because they care about you accomplishing your professional goals. And the sheer variety of Novita’s offerings means opportunities to take your career where you want it to go.
Work at a place that supports you to achieve your best, so you can support others to achieve theirs.
Job Description
About the Roles
We currently have multiple vacancies for Service Leads (full time) and Night Service Leads (part time or full-time opportunities) due to growth in our Community Living teams.
As a Service Lead/Night Service Lead, you’ll ensure clients receive safe, person-centred support while guiding and empowering your team to deliver exceptional care.
Key Responsibilities:
Ensure client safety, dignity, and choice through high-quality support
Respond promptly to client needs, including medical and behavioural concerns
Provide leadership, coaching, and task allocation to support staff
Oversee compliance, audits, and accurate documentation across sites
Lead emergency responses and maintain clear communication pathways
Desired Skills and Experience
Knowledge, skills and experience
Bring your expertise and leadership skills to ensure exceptional client outcomes:
Proven ability to lead and support teams in a care or service environment
Strong understanding of NDIS Practice Standards and compliance requirements
Skilled in risk management, incident response, and decision-making under pressure
Advanced proficiency in Microsoft Office and organisational systems
Excellent communication, coaching, and problem-solving skills
Education and Qualifications
Your qualifications will support your ability to lead and maintain best practice:
Certificate IV or higher in Disability, Community Services, or related field
Current First Aid and CPR certification
NDIS Worker Check and Working with Children Check
Training in medication administration and restrictive practices (or willingness to obtain)
Valid driver’s licence and ability to travel between sites
We’re serious about safeguarding our clients. If you don’t have a current NDIS Worker Check and SA Working with Children Check, we’ll let you know how to obtain these prior to starting work with us.
Why join Novita?
Play a vital part in shaping exceptional client experiences and ensuring their safety and wellbeing. Your leadership will directly impact lives, creating positive outcomes every day.
You’ll also enjoy a range of other benefits:
Hourly rate paid in accordance with the Social, Community Home Care and Disability Services Industry Award 2010 (SCHADS) plus % superannuation
Mandatory training and professional development provided
Further maximise your take home pay with additional salary packaging benefits
Apply Now
For a confidential conversation before applying, contact Mandy Ross GM Community Living on 0418 954 687 or mandy.ross@novita.org.au
As this position is vacant, we are looking to undertake interviews as applications are submitted. may close this advertisement early if a suitable candidate is identified before the listed closing date.
Novita is committed to creating a diverse and inclusive workplace. All suitably qualified applicants will receive equal and fair consideration for employment. Applicants with a disability and/or who identify as Aboriginal and/or Torres Strait Islander are actively encouraged to apply.
Potentially successful candidates will be required to complete background checks prior to confirmation of employment.
