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Team Leader, Therapy/Client Services

07/07/2026
06/08/2026
Permanent - Full Time
Adelaide Metro
Allied Health,Community Services and Development

About Novita

Novita nurtures ambition of every size and shape, for a career that grows with you, in a team that supports you.

Novita is South Australia’s most established provider of therapy, assistive technology, community programs and community living services for people with disabilities and we’re evolving every day.

Novita brings you the benefits of structure along with the freedom to grow within an environment that’s big, but personal. We equip you with the tools to thrive as the whole person you are, embracing whatever makes you tick, so you can reach your true potential. Our leaders remain by your side, respectful of your autonomy, because they care about you accomplishing your professional goals. And the sheer variety of Novita’s offerings means opportunities to take your career where you want it to go.

Work at a place that supports you to achieve your best, so you can support others to achieve theirs.

Job Description

About the Role 

You will lead and support a multidisciplinary team to deliver high-quality, person-centred disability services. You will drive team performance, service excellence and continuous improvement to achieve positive outcomes for clients, families and the community. 

Key Responsibilities 

  • Lead, coach and develop a high-performing Client Services/Allied Health team

  • Ensure quality, person-centred service delivery and client outcomes

  • Manage resources, budgets, reporting and operational performance

  • Build strong relationships with clients, families and stakeholders

  • Drive continuous improvement, risk management and service quality

  • Support service planning, case management and client transitions

Desired Skills and Experience

Knowledge, skills and experience 

  • Demonstrated experience leading and developing high-performing teams 

  • Experience delivering quality services in disability, community, health or human services environments 

  • Strong understanding of person-centred practices and human rights-based approaches 

  • Proven ability to manage operational performance, resources and service outcomes 

  • Experience building positive relationships with clients, families and key stakeholders 

  • Strong problem-solving, planning and organisational skills 

  • Excellent written and verbal communication skills. 

  • Knowledge of the South Australian disability and health systems is desirable 

Education & Qualifications 

  • Tertiary qualification in Leadership, Management, Disability, Community Services, Allied Health or a related field (desirable) 

  • NDIS Worker Screening Check and Working with Children Check required prior to commencement 

  • Current driver's licence and willingness to travel as required 

  • Ability to obtain and maintain all mandatory clearances required by Novita 

We’re serious about safeguarding our clients. If you don’t have a current NDIS Worker Check and SA Working with Children Check, we’ll let you know how to obtain these prior to starting work with us. 

Why join Novita?  

This is an opportunity to lead a dedicated team and make a meaningful impact on the lives of people living with disability, their families and carers. As Team Leader, Client Services, you'll have the autonomy to drive service excellence, mentor and develop your team, influence continuous improvement initiatives and contribute to the growth and success of services within your local community. 

You’ll also enjoy a range of other benefits: 

  • Total salary package includes base salary, annual leave loading and 12% superannuation  

  • Enjoy salary packaging up to $15,900 of your salary, increasing your take-home pay  

  • Further maximise your take home pay with additional salary packaging benefits including meal and entertainment expenses, accommodation and venue hire, private novated leasing and additional superannuation contributions 

Apply Now  

For a confidential conversation before applying, contract Brett Williams on Brett.Williams@novita.org.au or 81821002 

We are looking to undertake interviews as applications are submitted. So, don’t delay if you are wanting to join our team. Novita may close this advertisement early if a suitable candidate is identified before the listed closing date. 

Novita is committed to creating a diverse and inclusive workplace. All suitably qualified applicants will receive equal and fair consideration for employment. Applicants with a disability and/or who identify as Aboriginal and/or Torres Strait Islander are actively encouraged to apply.  

Potentially successful candidates will be required to complete background checks prior to confirmation of employment. 

Achieve your amazing at Novita. 

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